Our individual customers who want to receive a password for the first time can create their digital banking passwords with an active card belonging to our bank, via the Get Password/Forgot Password step on the Internet Branch and Mobile Branch login page or from our Customer Communication Center. Our corporate customers who will receive a password for the first time and our customers who do not have an active card of our bank can only request a password from the branch.
With an active card belonging to our bank, you can renew your digital banking password via the Get Password/Forgot Password step on the Internet Branch and Mobile Branch login page or from our Customer Communication Center. If you do not have an active card belonging to our bank, you can renew your password at our branches.
You can increase your transaction limits at our branches.
If you have a mobile branch activation, you can perform your transactions without the need for SMS verification, after entering your customer number/TRIN and password information during your login to the internet branch, or by giving approval from the Mobile Confirmation menu in the mobile branch to approve money transfer transactions.
You can update your mobile phone number at our branches.
You can unblock your SIM from the Unblock SIM menu on our Internet branch login page, our Customer Communication Center or our branches.
You can log in to Vakıf Katılım Mobile Branch, which you download from application markets, by activating with your customer number/TRIN, password and SMS verification code sent to your mobile phone. Make sure that the application you have downloaded from the application markets is signed by Vakıf Katılım Bankası.